Introduction
NSUK Microfinance Bank ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application ("App"), available on the Google Play Store.
Information We Collect
1.1 Personal Information
- Full Name
- Contact Information (Email, Phone Number)
- Date of Birth
- Bank Account Details
- Transaction History
- Identification Information (e.g., BVN, National ID)
1.2 Non-Personal Information
- Device Information (e.g., device type, operating system, device ID)
- App Usage Data (e.g., features used, time spent on the app)
- Location Information (with your consent)
How We Use Your Information
- To provide, operate, and maintain our services.
- To process transactions and manage your account.
- To communicate with you regarding your account or transactions.
- To improve and personalize your experience on our App.
- To detect, prevent, and address technical issues or fraud.
- To comply with legal obligations and regulatory requirements.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies assisting with our services (e.g., payment processors, cloud service providers).
- Legal Authorities: If required by law or in response to legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure.
Your Rights
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal requirements).
- Withdraw consent for data processing where applicable.
Retention of Your Information
We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Children's Privacy
Our App is not intended for children under 18. If we discover that we have collected data from a child under 18, we will delete it.
Data Storage & Location
Your data is securely stored on our servers and in cloud locations that comply with global security standards.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the App after changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions, reach out to us at:
NSUK Microfinance Bank
Nasarawa State University, Keffi
Email: contact@nsuk-mfb.com
Phone: 08069752672